On June 15 and 16, the Iowa Hospital Association hosted Crucial Conversations Training, which focuses on research-backed techniques for improving relationships among co-workers and addressing the issues that can sometimes result in tragedy. 

The training was led by Dr. Emily Hoffman – a master trainer and expert in the health care industry. Dr. Hoffman helped attendees work on bringing people to the table and engage in effective dialog, especially when having to converse with guarded or emotional individuals.

For more information visit: www.vitalsmarts.com

YouTube link: http://www.youtube.com/watch?v=hauqlzY8igs

If you’re someone who has heard about a social networking tool called Twitter but have no idea what it is, today is your chance to learn. Over 150 hospitals are currently using Twitter as an additional channel in their communication strategy, plus you’ll find state hospital associations (we are @iowahospital), doctors and other health care professionals using it on a daily basis to share information.

Tweetcamp II

Lee Aase, Manager of Syndication and Social Media for Mayo Clinic, will be hosting a free, hour-long training session today, Thursday, April 23, at 3pm CST.

This session, Tweetcamp II, is the second iteration of this course, based on the immense success of the first Tweetcamp training hosted last week. Read more